Hotel Indigo Madrid - Gran Via, an IHG Hotel

Good location

Friendly reception, room was spacious and clean. The immediate area surrounding the hotel is busy, commercial and far from interesting. But nicer parts like malasaña and chueca are a short walk away. Good connections to the metro (several stations nearby).

I was very stunned by how lovely the Hotel was! The location was very convenient, adjacent to all the Landmarks, Shopping malls, Cinemas, Stores, Souvenir Shops and the lovely Gran Via! The Hotel has very good quality hygiene standards, was very clean neat and the ammenities always available. The Organisation was splendid! The Staff very friendly! Abd each time an issue came up, they solved the problem immediately! The cleaning Staff, Gastronomy Staff, The Reception staff was very friendly professional and very helpful! Laura the receptionist was exceptionally very helpful and gave me all important information i needed! And the gentleman who always worked with her during the shifts was also very friendly and assistive abd patien, and attended to every questionsbb . I will always come to this Hotel when i visit Spain. I was very impressed and i must say that this is one Hotel i honestly value, above all Hotels i ever visited!! It is so much better than the Five Stars Hotels l ever spent on. Hoy

Fabulous location Friendly & incredibly helpful staff Good facilities including roof top & lobby bars, both of which serve food in addition to the restaurant Lovely rooms with the most comfortable bed I think I've ever had in a hotel

Clean well presented room. Had towels, bathrobes, shower gel, shampoo, conditioner, and body lotion. Tea & coffee facilities too. Very nice comfy bed & pillows. Location great, breakfasts really good, lots of choice, food to order, hot foods, breads, pastries, spreads, toast, cereals, meat & cheese, fresh fruits, yogurts and multiple dairy free milk choices.