Hotel Indigo Madrid - Gran Via, an IHG Hotel
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All the staff are very kind, attentive and provides superb service! You rarely meet such nice people on all levels, from cleaning staff to the restaurant staff. Food is good quality, breakfast is abundant, bar is also good. Beds are good quality. Location is great. The Gran Via is just at the corner, location near metro and shops, restaurant. The Plaza Mayor is 10 minutes walk. 2 El Corte Ingles are within 6 minutes. About 50 restaurants near by. It was better to be not directly on the Gran Via because the Via is so bustling and noisy but the hotel was much better at night.
Gy
พฤศจิกายน 2566
Good location
Huong
ธันวาคม 2566
Excellant location near Callao metro station. Its in middle of Central and have many options for food and shopping. Hotel has nice buffet breakfast, if you an IHG member you also get a free drink. I got a free room upgrade , the room was big with all the things you need with complementary water bottle every day.
Amsharma
กุมภาพันธ์ 2568
Friendly reception, room was spacious and clean. The immediate area surrounding the hotel is busy, commercial and far from interesting. But nicer parts like malasaña and chueca are a short walk away. Good connections to the metro (several stations nearby).
Atte
ธันวาคม 2566
Staff were very friendly. Front desk and restaurant staff were so helpful. Food was incredible. Appreciated the flexibility of menu as I was travelling with a 8 year old. Support in securing the game tickets was brilliant
Wright
กุมภาพันธ์ 2568
I was very stunned by how lovely the Hotel was! The location was very convenient, adjacent to all the Landmarks, Shopping malls, Cinemas, Stores, Souvenir Shops and the lovely Gran Via! The Hotel has very good quality hygiene standards, was very clean neat and the ammenities always available. The Organisation was splendid! The Staff very friendly! Abd each time an issue came up, they solved the problem immediately! The cleaning Staff, Gastronomy Staff, The Reception staff was very friendly professional and very helpful! Laura the receptionist was exceptionally very helpful and gave me all important information i needed! And the gentleman who always worked with her during the shifts was also very friendly and assistive abd patien, and attended to every questionsbb . I will always come to this Hotel when i visit Spain. I was very impressed and i must say that this is one Hotel i honestly value, above all Hotels i ever visited!! It is so much better than the Five Stars Hotels l ever spent on. Hoy
Florence
สิงหาคม 2566
Fabulous roof terrace in the middle of Madrid centre. Nice and spacious room, great cleaning and quiet during nighttime,even tho the hotel is really central in the middle of Madrid centre. Good breakfeast, welcoming nice and helpful staff !100% would stay here again 😄
Kamilla
พฤศจิกายน 2567
Fabulous location Friendly & incredibly helpful staff Good facilities including roof top & lobby bars, both of which serve food in addition to the restaurant Lovely rooms with the most comfortable bed I think I've ever had in a hotel
Ruth
มีนาคม 2568
The breakfast each morning was impressive - fresh food, attentive service and reasonable hours. The staff was also very accommodating at the front desk and the rooftop bar. We would recommend this hotel the next time you're in Madrid.
Christine
มกราคม 2568
Clean well presented room. Had towels, bathrobes, shower gel, shampoo, conditioner, and body lotion. Tea & coffee facilities too. Very nice comfy bed & pillows. Location great, breakfasts really good, lots of choice, food to order, hot foods, breads, pastries, spreads, toast, cereals, meat & cheese, fresh fruits, yogurts and multiple dairy free milk choices.
Joanne
มีนาคม 2567
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